Safety & Accident Management

July 29, 2008

OnStar Opens "Crisis Assist" Emergency Services to Those Affected by Hurricane Dolly

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DETROIT– OnStar reminds its subscribers in Southeast Texas that a simple push of the OnStar button in GM vehicles will put them in contact with specially-trained Crisis Advisors. OnStar's Crisis Assist capabilities include specially trained Crisis Advisors, who will help with:

GPS Positioning: Contacts emergency responders if needed and direct them to the subscriber's location, using OnStar's embedded cellular calling system and Global Positioning System (GPS) satellite technology, which pinpoint a subscriber's location when he or she contacts an advisor.

Emergency Services Notification: Informs appropriate public safety officials when a subscriber contacts OnStar about someone in need of emergency assistance.

Emergency Calls: Connects subscribers to loved ones, family, and friends.

Emergency Directions: Provides real-time crisis information and centralized assistance for food, water, shelter locations, and hotel accommodations along with information on road closures, power outages, and weather updates.

For more information on OnStar Crisis Assist, visit www.onstar.com.

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