Click here to view the full pdf version of this article.
Name: Carmen Gonzalez
Company: Henkel of America
Title: Director of Purchasing
Total Vehicles: 900
Staff Supervised: 2
Years in Fleet: 3
Replacement Policy: 36 months/70,000 miles
Gonzalez was assigned to fleet management as part of her indirect procurement responsibilities in 2008. At the time, Henkel's U.S. and Canadian operations consisted of three major businesses using three different fleet management companies. In addition, during 2008, Henkel acquired a division of National Starch, increasing the U.S. fleet to around 1,000 vehicles.
Recognizing opportunities to reduce cost through leveraging vehicle ordering volume and increased efficiencies through the use of innovation and technologies, Gonzalez took the fleet program to bid in the U.S. and Canada, resulting in the consolidation of the entire fleet under one fleet management company, PHH Arval.
Gonzalez then established a globally-focused strategic action plan to align cost reduction targets, policy revisions, sustainability initiatives, and risk management assessment tools with broader Henkel global fleet objectives.
Working closely with other Henkel departments, including human resources and various business units, she drove consensus supported throughout the organization.
Gonzalez uses her strong leadership skills to successfully implement best practices at Henkel. The results have been increased efficiencies, total cost reduction, and improved productivity.