Infinity Fleet Enhances Corporate Goals and Initiatives
The Infinity insurance fleet team stays in line with financials, thanks to the implementation of best practices surrounding replacement cycling, sustainability, and driver training.
(L-R) Judith Jones, director of Administrative Services; Sherry Clay, fleet administrator 1; Chuck Kukal, supervisor, Fleet, Mail Center, and Administrative Services; and Beverly Williams, fleet administrator II, stand with a branded Jeep Patriot LTD.
Like many companies operating today, Infinity Property & Casualty Corporation started small. The company began doing business in 1955 as Dixie Insurance Company and served one client in eastern Alabama. In the intervening years, the company grew significantly and currently serves clients in 43 states — now ranking among the top 50 property and casualty insurance companies within the United States, according to the Ward Group.
Today, Infinity operates as a nonstandard personal auto insurer and is the second-largest writer of nonstandard auto insurance in the U.S., according to the company. As a provider of nonstandard insurance, the company supplies coverage to drivers who represent higher-than-normal risks due to driving record, age, or vehicle type. Products are available to customers through a network of more than 12,900 independent agencies and brokers with approximately 16,200 locations.
Employing more than 1,900 people, Infinity’s financial strength is impressive. The company’s revenues for 2011 exceeded $1 billion, and it recently ranked fourth in the Top 15 Insurance Stocks within A.M. Best Indexes, and A.M. Best recently reaffirmed Infinity’s Financial Strength Rating and Issuer Credit Rating of “A” (Excellent).
Based in Birmingham, Ala., Infinity seeks to serve others by supporting the life choices of its customers and its people by developing and successfully marketing innovative products that meet the insurance needs of its customers, and by investing in and rewarding those who work for Infinity.
Vehicle Fleet Helps Meet Infinity’s Company Mission
A part of Infinity’s success falls squarely at the feet of its field adjusters, marketing reps, business development personnel, insurance fraud investigators, operational support staff, and tow truck drivers. These Infinity associates utilize 544 fleet vehicles to serve customers.
Infinity requirements for vehicle eligibility include:
■ At least 21 years old.
■ Pre-hire background check, including MVR if the position requires a fleet vehicle.
■ A monthly minimum of 1,000 miles driving on company business. (Personal use is also allowed.)
■ Review of spouse’s MVR prior to spousal use of vehicle.
Vehicles are mostly leased and include: Jeep Patriot LTD, Dodge Grand Caravan, Chrysler Town and Country, and Ram 5500 tow trucks, which are directly managed by Chuck Kukal, supervisor, Fleet, Mail Center, and Administrative Services; Sherry Clay, fleet administrator I, Administrative Services; and Beverly Williams, fleet administrator II, Administrative Services. Additional fleet staff includes Bo Cupps, assistant vice president of Administrative Services, and Judith Jones, director of Administrative Services.
The fleet department’s mission and philosophies include providing the means to do the business of claims adjusting and business development, present Infinity’s image in the community, and do its part to enhance its corporate goals and initiatives.
“Our two fleet administrators, Sherry and Beverly, take an active role in communicating with all levels of management concerning policy and budgetary issues,” Kukal said. “Fleet is an integral part of our corporate structure, providing support to our Claims and Business Development departments.”
Fifteen-year fleet veteran Kukal has varied responsibilities, including meeting with fleet administrators, the director of Administrative Services, and assistant vice president of Administrative Services on all things related to fleet. He also reviews fleet incidents/accidents, signs off on assignments of fleet vehicles, and reviews and signs off on driver and spouse MVRs.
“I also interact with OEM reps and leasing company personnel and supervise two mail centers and other Administrative Services personnel,” he added. “The fleet team also partners with our Claims and Business Development personnel and vehicle upfitters, as well as networking with our fellow industry associates by membership in the Automotive Fleet & Leasing Association (AFLA) and contacts with the publications and personnel of Bobit Business Media.”
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