There are various moving parts in fleet, and COVID-19 has impacted the many facets of the industry, including its wide range of industry partners. Fleets are wondering how support from their partners may be altered by this disease.
8 Key Questions Fleets Should Ask Potential Suppliers
All fleet suppliers have some formal customer service and client relations staff and process, the former is usually for day-to-day services via telephone and email and the latter is more strategic and involves face-to-face visits.