Ask technicians whether they prefer working in a puddle under a truck on a creeper or out in broad daylight under a truck hoisted 70 inches in the air. Using vehicle lifts in the shop can increase productivity, but lifts can also be a great way to boost employee morale and retention.
Harness the Power of Driver Engagement
If you are not actively engaging your drivers to help meet fleet objectives, you are managing the fleet with one hand tied behind your back. Most fleet programs focus on managing the asset versus managing the driver.