The J.D. Power 2024 U.S. Electric Vehicle Experience Ownership Study identifies pain points in EV ownership, plus evaluates the top influences to customer satisfaction. See which vehicles ranked at the top in overall owner satisfaction.
ACSI Report: Overall Customer Vehicle Satisfaction Slips
A new study from the American Customer Satisfaction Index Automobile Study shows a sharp decline in customer satisfaction with smaller luxury and mass-market brands, putting downward pressure on the industry as a whole.