Donlen has been named a finalist in two categories for the annual Stevie awards for sales and customer service, including the Front-Line Customer Service Team of the Year and the New Business Intelligence Solution categories.
Donlen will ultimately be a Gold, Silver, or Bronze Stevie award winner in the program.
More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition, an increase of 27 percent over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges.
"Every Donlen employee works hard every day to ensure that our customers are getting the best customer service possible," said Jim Kachidurian, senior vice president of customer experience. "We empower our employees to find solutions to delight and exceed our customer's expectations."
The final results will be announced during a gala banquet on Friday, Feb. 27 at the Bellagio Hotel in Las Vegas, Nev. Finalists from the U.S. and several other nations are expected to attend.
"Being selected as a finalist for Front-Line Customer Service Team of the Year is a rewarding acknowledgment," Kachidurian said. "It means we are doing the right things for all of our customers."
Donlen offers a scalable platform that allows the fleet management company's IT team to create new solutions, such as AssetCheck, a finalist for New Business Intelligence Solution of the year. The solution for tracking the location of non-vehicular assets, such as trailers or equipment will be able to reduce the costs involved with lost equipment and trailers, according to the company.
View the full list of Stevie award finalists here.
Originally posted on Automotive Fleet