Merchants Fleet Management has streamlined its offerings to increase long-term customer value, and now offers a single point of entry for all products and services including fleet management services (core fleet business), business leasing services (executive, hospitality, and franchise vehicles), and mobility leasing services (short-term fleet options and automated pool management technology).
The move allows Merchants to provide customers a broader set of solutions, by making it easier to access the entire Merchants toolset, according to the fleet management company.
"As a former customer myself, I always wanted a single point of contact for everything Merchants," explained Merchants CEO Brendan P. Keegan. "Now we are making that happen. By centralizing our full breadth of services, we can better provide complete long-term customer value. It doesn't matter if you're interested in short- or long-term leases, if you have one vehicle or a thousand, our customers can now seamlessly integrate everything Merchants has to offer."
Merchants will hold an in-depth demonstration of its new service structure at NAFA I&E in Anaheim, Calif., from April 24 to 27. On April 23, Merchants will sponsor an IFA pre-convention networking lunch centered around mobility. Those attending the event are also encouraged to visit the educational seminar, "Stewardship and Standards in the Era of Big Data," on April 24.
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Originally posted on Automotive Fleet
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