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Fleet FAQ

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Fleet FAQ? Fuel Management

Q. How do you build a tailored payment solution for your fleet?

A. Customization is the future. It’s true in many retail industries and we’re already seeing that with many of our customers. They don’t necessarily want high-technology. They just want the right tech. So we work with the larger fleets to make sure they’re getting what they expect in terms of the cost transparency, controls, discounts, reporting, and finding additional solutions outside the norm, whether that’s a business’s EVs or some mission-critical need to always have access to fuel in a disaster or emergency, or being able to ensure quick emergency roadside service after an accident or breakdown. Tailored payment solutions work best for fleets. There really is no “one size fits all” package out there, although the fleet card is certainly the one foundational piece for most businesses.

Expert Bio

Answered by : Bernie Kanavagh from WEX

Senior Vice President and General Manager

A 27-year fleet professional, Bernie Kavanagh currently serves as Senior Vice President and General Manager of Large Fleet at WEX Inc. He joined the company in 1996 and his career has been a steady progression of increased sales and marketing responsibility. Kavanagh serves on industry related boards and is a frequent speaker at payment industry conferences focusing on fuel trends and technology in the payment space. He earned a bachelor’s degree from the College of New Jersey and is an active member of NAFA, AFLA, NCSFA and AALA. Prior to joining WEX, Kavanagh held a number of roles with Enterprise Rent-A-Car and Enterprise Fleet Management.

A 27-year fleet professional, Bernie Kavanagh currently serves as Senior Vice President and General Manager of Large Fleet at WEX Inc. He joined the company in 1996 and his career has been a steady progression of increased sales and marketing responsibility. Kavanagh serves on industry related boards and is a frequent speaker at payment industry conferences focusing on fuel trends and technology in the payment space. He earned a bachelor’s degree from the College of New Jersey and is an active member of NAFA, AFLA, NCSFA and AALA. Prior to joining WEX, Kavanagh held a number of roles with Enterprise Rent-A-Car and Enterprise Fleet Management.

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Fleet FAQ? Fuel Management, Questions?

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Q. How do partnerships inform future development of the connected car?

A. Partnership has been a core WEX value forever. And some of the legacy partners that we have are evolving, so those partnerships are looking and feeling a little different as everyone continues to evolve their products. We had a discussion with one of our big, long-standing FMC partners, and traditionally it's been supplying cards and fuel management service to their customers. But as they're starting to develop different mobile applications...

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Q. How can WEX assist in keeping my drivers happy?

A. Drivers are often at the backbone of your daily operations, so it’s important to keep them satisfied and loyal to your business, especially given recruitment challenges that appear to be getting tougher. So, companies need every advantage to help drivers overcome challenges and eliminate some of the obstacles out on the road. One way they can do that...

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