TREVOSE, PA – CEI Insurance Services, a business unit of The CEI Group, Inc., has established a strategic alliance with ClaimHub, Inc., to offer a turnkey claims processing and direct repair solution for automobile insurance carriers.
The companies' combined technology and direct repair expertise now enable carriers and their agents to make seamless online connections from existing claims systems to shops in CEI's managed network of some 4,000 collision repair centers across the United States and Canada.
An easy-to-use, robust Web-based solution for managing auto physical damage and property claims, ClaimHub provides a centralized claims platform for dispatching, tracking and reporting on all assignments and work involved in the auto claims process. ClaimHub enables company staff, independent adjusters, glass shops, body shops, and other service providers to send, receive, store, and view work and estimates regardless of users' system differences.
CEI is North America's largest third-party provider of accident management and direct repair services to self-insured fleets and insurance companies. It handles more than 100,000 vehicle collision claims a year, achieving an average Customer Service Index score of more 97 out of 100 in independent surveys.
"In our market, we've seen growing demand for our Web-based platform to be connected to a first-rate, managed direct repair network," said Sabrina Hightower, senior vice president, for Overland Park, Kan.-based ClaimHub, Inc. "We conducted a long search to be sure were allying ourselves with the best-in-class direct repair provider. CEI was the clear choice."
Domenic Brusco, director of CEI Insurance Services, said the partnership with ClaimHub is the first step in the execution of its new marketing strategy to target mid-sized and smaller auto insurance carriers, while it continues to serve large carriers.
"For more than 15 years, we've been a direct repair network provider for some of the largest auto insurance companies in North America," said Brusco. "Our partnership with ClaimHub enables us to combine solutions with a proven integration provider that can drive down insurers' costs while improving customer service and policyholder retention. It provides a successful DRP solution for carriers who haven't had access to a high-quality nationwide repair network or who are looking to compliment their own network."
About The CEI Group, Inc. (CEI)
CEI has been providing vehicle direct repair program outsourcing to leading property and casualty insurance companies since 1993. Its large business volume secures priority attention from its network member shops, resulting in high-quality and safe repairs, short repair cycle time and cost savings.
CEI is also a leading provider of technology-enhanced vehicle accident, driver safety and fleet risk management services. Its customers include self-insured commercial, institutional and governmental fleets, directly and through its alliances with fleet leasing companies
Founded in 1983, CEI has headquarters near Philadelphia, Pa., with field sales offices in Trevose, Pa.; Monroe, Mich.; Tulsa, Okla.; and Pittsburgh Pa. In 2000, CEI launched DriverCare, a line of fleet risk management and driver safety services. For more information about CEI, please visit www.ceinetwork.com.
About ClaimHub, Inc.
Founded in 2000, ClaimHub, Inc. is focused on delivering state-of-the-art claims workflow solutions to property and casualty insurance companies, self-insureds, third-party administrators, and adjusters for auto physical damage, property, flood and catastrophic loss claims. Claim it for yourself at www.theclaimhub.com.
Originally posted on Automotive Fleet