ITASCA, IL - EMKAY, Incorporated announced it has been selected as a finalist in the American Service Excellence Awards. The winners of this most prestigious award are then moved on to become finalists in the International Service Excellence Awards competition.
This coveted award is presented by the Customer Service Institute of America (CSIA), which is affiliated with the International Council of Customer Service Organizations (ICCSO). The Customer Service Institute of America prides itself in promoting International Customer Service Standards and certification, as well as ongoing professional development with a commitment to service excellence.
Customer expectations continue to increase in today's business world. It is important to note that the focus on excellence is at the forefront of service strategies. It is with that mentality that the Customer Service Institute of America awards those companies who recognize and excel in the highly demanding area of customer service with outstanding professionalism and achievement.
"We are honored to have been recognized as a finalist from the Customer Services Institute of America," stated Chris Tepas, Chief Marketing Officer, EMKAY, Inc. "EMKAY's commitment to customer service has been facilitated by our servicing teams and has enabled our company to continue its success. We look forward to the upcoming opportunity in our quest to become an International Service Excellence Awards winner for 2010."
Originally posted on Automotive Fleet