Providing world-class customer service is important now more than ever with rising customer expectations and the growing influence of online reviews. 

This eBook provides the three technology trends that are molding the field service landscape, and the benefits of moving towards an integrated system for scheduling, dispatching, and job management.

  • Improve critical business efficiencies
  • Use big data to make informed decisions.
  • Leverage a central software system.

By Verizon Connect