An integrated master plan can not only identify often missed best practices and goals, but also ensure continuity and focus. Without this fundamental tool, a fleet may unknowingly confine itself to constant struggle, frustration, and chasing mediocre results.
Successful Fleet Managers Excel as Servant Leaders
Internal users are too often treated by some fleet managers as a captive audience that can be dictated to and shown little respect; however, it is important to remember the reason your fleet department exists is to support user departments. You are the business partner of these departments that rely upon you to provide superb customer service to help them fulfill their daily tasks.