All fleet suppliers have some formal customer service and client relations staff and process, the former is usually for day-to-day services via telephone and email and the latter is more strategic and involves face-to-face visits.
Fleet managers should collaborate with a procurement contract specialists and the company's legal department to review commercial terms of a contract.
A request for information (RFI) is a less-widely used tactical tool that can provide vital pre-RFP information, including a market analysis that can better inform an RFP when it does go out.
The fleet management companies, the telematics providers, the upfitters, and the general service providers in our market can offer you some wonderful advice, but the only person who can really tie it all together is a fleet manager.
There is little doubt that the folks out there with 5,000-10,000 vehicles have a good handle on how much they should be paying; for everything from bucket trucks to sedan floor mats. But some of our recent survey data shows that vast hordes of the fleet market are paying close to retail rates for a lot of products and services.
By planning ahead and having a strong vision of its goals, a fleet can use the request for proposal process as a way to enhance operational effectiveness out of the box.
The 2015 Cadillac ATS entry luxury car will get an electric power steering system that provides a wider range of assistance to improve handling and steering, according to General Motors.
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