Managing the Financial Side of Commercial Fleets

New Global Initiatives Help Pfizer Inc. Save More Than $30M

During the past two years, several Pfizer initiatives have led to significantly reduced total cost of ownership; improved colleague safety and productivity; and significantly lower environmental emissions.

July 2010, by Cheryl Knight - Also by this author

(L-R) Charlie Schott, Americas fleet lead; Theresa Rebucas, Philippines procurement; Scott Dennis, APAC fleet/travel lead; Tanja Koch, central fleet; and Ed Ty, Philippines procurement lead pose for a photo.

Click here for a pdf of the print version that appeared in the July/August issue of Fleet Financials.

Founded by entrepreneurial cousins Charles Pfizer and Charles Erhart in 1849, Pfizer Inc. features a portfolio of products and medicines that support wellness and prevention, as well as treatment and cures for diseases across a broad range of therapeutic areas.

The New York-based organization also boasts an industry-leading pipeline of promising new products with the potential to challenge some of the most difficult medical challenges of recent times, such as Alzheimer's disease and cancer. With a broad range of animal vaccines and medicines, the company also helps protect the health of pets and farm animals.

Pfizer's tagline is succinct and perfectly captures the essence of its overall mission: "Working together for a healthier world." With more than 100,000 employees worldwide, as well as sales in 150 countries, Pfizer truly represents a global operation.

The company's far-reaching business significantly impacts its fleet operations, which includes more than 38,400 vehicles predominately sedans operating in 82 countries. Yet even with operations the world over, the multifaceted fleet department continues to deliver results due to proactive, strategic, and collaborative leadership and out-of-the box initiatives.

Fred Turco, senior director and team lead for Pfizer Global Fleet, leads a group responsible for the strategy, planning, and execution of fleet service, service optimization, and demand management. His team is deployed globally and includes central, regional, sub-regional, and market fleet managers.

Turco reports to the head of Corporate Services Alejandro Kaisin, who is responsible for enterprise services such as fleet and travel. Kaisin reports to the head of Global Operations, who in turn reports to Pfizer's CFO.

"Our fleet vision is to be the best mobility providers for Pfizer," Turco said. "We aim to get colleagues and their materials from point A to B in the safest and most cost-effective way." This includes both fleet and alternative mobility solutions.

Global Fleet Structure & Processes Promote Effective Management

Turco and his team utilize top fleet best practices to be cost efficient, improve driver safety, and increase productivity. In benchmarking with other companies, the fleet's best practices include the following:

  • Global policy and governance structure.
  • Centrally led category with regionally deployed resources.
  • Global database and reporting.
  • Consistent vendor management program.

The global fleet team develops and maintains Pfizer's fleet operating standard, reviewed and endorsed internally by major stakeholders. This document sets minimum performance criteria for fleet operations and country policy in the 82 countries in which fleet operates.

Fleet operations partners with global human resources, safety, procurement, communications, finance, and insurance to establish a governance document on the application of the fleet operating standard's minimum criteria. This process is known as the Country Fleet Policy Review procedure.

"Effectively, this policy establishes our governance function," Turco explained. "It establishes that country leadership is accountable for the country fleet policy, but that is ultimately subject to review by fleet and involving other regional enabling and business unit functions."

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