Q. Is fraud control improving with the newest generation of fleet cards?
A. Fraud control is a partnership between industry and suppliers like WEX who want to make it easier to control all costs, including unauthorized ones...
A. Arriving at work, Fran Fleetkeeper scans a large board with dots on a map. Some of the dots are green. Some are red. Some are blinking. These are her company’s vehicles, and she notices some are missing while others are clustered too close for optimal efficiency. But Fran won’t be pinging her drivers. Instead, she taps her phone to implement “Driver Area Eight,” a navigation overlay that directs vehicles in that area to destinations that better serve her operation. On the right of that board might be a fuel fever chart, indicating the total fuel that will be consumed that day, based on the day’s routes and the navigational instructions Fran set to reach them. Maybe the fuel spend has a corresponding line chart that compares to the same day last year or last week, or against industry benchmarks for that vehicle, or against expense goals. When these charts hit red, reports are triggered pointing out to Fran the variables that could save fuel costs. Her phone buzzes. It’s an alert telling her Steve the driver is moving at 60 in a 45-mph zone. She texts him a pre-written alert to slow down. When his seat belt light pings her, it is his second violation in a day, which generates an email to HR for counseling. Meanwhile, the vehicles – some of them driverless -- navigate streets and soon automatically pull in for fuel – or an electric charge – at stations listed as the most price competitive based on real-time data, not published surveys. They drive away and head down the interstate, paying tolls and logging hours of service seamlessly, wirelessly, electronically. Then Fran notices new orders have come in. She panics. Can her own fleet deliver? She checks a ride-sharing service to see about subcontracting the work. She taps a button on her phone and commissions an instant delivery. Then a truck pulls up outside her door with an emergency fuel delivery for their bulk tanks, triggered automatically by a hurricane warning with the potential to shut down her company for weeks. Fran is living in a world run by data, but Fran is more important to the fleet than ever.
Senior Vice President and General Manager
A. Fraud control is a partnership between industry and suppliers like WEX who want to make it easier to control all costs, including unauthorized ones...
A. Right now, they can’t. That’s why you don’t see this application in the market – and probably won’t for a while. Within a decade you might see some sort of real-world application, but it’s still early...
A. Demand for EV charging is definitely growing. EV sales in the U.S. increased 21 percent from 2016 to 2017, with 26 consecutive months of year-over-year increases...
A. Many are. Because of the vast increase in computing power, we now carry in our pockets the ability to do almost everything our old desktop computers did, with fewer exceptions every day...
A. Fleets are primed for technological change for sure, but it’s right to ask: When the future fleet arrives, will it be an improvement?...
A. The biggest challenges -- the ones that are holding back market innovations -- are technical...
A. Sanity. While the road to future fleet will be paved with partnerships, it will be dominated by data. Lots of it...
A. The single biggest mistake we see is to view parts of your fleet operation independent of each other...
A. Saving money at the pump can simply mean changing a few habits before you get behind the wheel. For example, fixing a vehicle that’s in need of...
A. Alternative-fuel and electric vehicles have been the talk for a few years now. As technology continues to advance, we’re seeing more trusted auto brands producing fuel alternative options. Audi, Porsche, Cummins and even Harley Davidson have all entered the alternative fuel market. Some OEMs and consumers are...
A. The in-vehicle technology now available has ushered in a paradigm shift in the way we view cars — no longer just as a means of transportation or as an asset, but as an information platform. You still need to...
A. Applications such as DriverDash, the evolution of fleet fuel cards that came out last summer, create controls that can reduce fraud incidences and other problems that can occur as a result of fuel transactions. Companies that use WEX fuel cards are also helping to prevent...
A. Exchanging data across national lines can be difficult because some countries have laws that prohibit this, for various reasons. But there are plenty of ways to share aggregated data. Our ClearView technology offers...
A. If someone told you 10 years ago you would be able to pay for things with your phone, or your dashboard, you wouldn’t have believed it. Fast-forward to 2019, and the technology...
A. In 2016, WEX acquired Electronic Funds Source LLC (EFS), a provider of customized corporate payment solutions for fleet and corporate customers with a focus on the large and midsized over-the-road (OTR) segments. As EFS became a part of the WEX family, it’s helped diversify WEX’s payments offerings, adding...
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