
CarNow allows dealers to view and serve shoppers in “real-time” as they engage with a dealer’s virtual or physical showroom.
CarNow allows dealers to view and serve shoppers in “real-time” as they engage with a dealer’s virtual or physical showroom.
James David Power III, founder of automotive data analytics and consumer intelligence company J.D. Power, died on Saturday, Jan. 23, 2021. He was 89.
For the 2020 program, J.D. Power assessed 270 models from the 2017 model year, examining 592,000 vehicle sales transactions between May and September of 2020.
The trucks and vans that topped J.D. Power's lists for 2019 Resale Value awards include the GMC Sierra 3500, Toyota Tundra, Toyota Tacoma, and Honda Odyssey minivan, the firm announced.
Buick and Lexus ranked highest in overall vehicle dependability, which improved 9% overall in the past year, according to J.D. Power's annual Vehicle Dependability Study. Fleets using a three-year replacement model may benefit from higher resale prices.
Lexus and Porsche vehicles remained at the top of the J.D. Power 2017 Vehicle Dependability Study, while Toyota and General Motors collected multiple category awards, the firm announced Feb. 22.
Driver assist technologies make new vehicles more appealing to their owners, according to the J.D. Power 2016 U.S. Automotive Performance, Execution and Layout (APEAL) Study.
Technology problems involving infotainment, navigation, and communication systems continue to affect vehicle reliability, as increasingly reported problems again lowered overall scores in J.D. Power's 2016 U.S. Vehicle Dependability Study.
Daycab and construction trucks behave differently than highway tractors in the used commercial truck market, say analysts at NADA Used Car Guide, a division of J.D. Power and Associates.
The percentage of dealer service visits relating to recalls reached 16 percent in 2015 for at least a six-year high, yet satisfaction among those customers is also rising, according to a J.D. Power study.
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